Frequently Asked Questions

Find answers to common questions about SafeTool and our online utilities

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How do SafeTool's free online converters work?

SafeTool's converters work by processing your files directly in your browser when possible, or securely on our servers for more complex conversions. Here's the general process:

  1. You upload a file to our tool
  2. Our system converts it to your desired format using specialized algorithms
  3. The converted file is made available for immediate download
  4. Once downloaded or after a short period, all uploaded and converted files are automatically deleted from our servers

This ensures your files remain private and secure throughout the entire conversion process.

Is there a file size limit for conversions?

Yes, there are file size limits to ensure optimal performance:

  • Video to MP3 Converter: Up to 500MB per file
  • HEIC to JPG Converter: Up to 50MB per file
  • PDF Compressor: Up to 100MB per file
  • Image Resizer: Up to 50MB per file

These limits help us provide fast conversions while maintaining our free service. For larger files, we recommend splitting them into smaller parts before uploading.

Is my data secure when using SafeTool?

Yes, we take data security very seriously:

  • All file transfers use secure HTTPS connections
  • Files are processed in isolated environments
  • We don't store your files after processing - they're automatically deleted
  • No registration is required, so we don't collect any personal information
  • We don't use tracking cookies that identify individual users

Our privacy-first approach means your data never becomes a product. We only provide the tools you need without compromising your privacy.

Do I need to create an account to use SafeTool?

No, you don't need to create an account to use any of our tools. We believe in providing hassle-free access to our services without any registration requirements. Simply visit our website, select the tool you need, upload your file, and download the converted result.

Why is SafeTool free to use?

We believe essential digital tools should be accessible to everyone. SafeTool is able to remain free through minimal, non-intrusive advertising that helps cover our server costs and development. This allows us to:

  • Provide high-quality tools without charging users
  • Continuously improve existing tools and add new ones
  • Maintain fast, reliable servers for processing

We're committed to keeping all our core functionalities completely free while maintaining high standards of privacy and security.

What file formats do your converters support?

Each of our tools supports specific formats:

  • Video to MP3 Converter: Supports MP4, MOV, AVI, MKV, WMV, FLV, and more as input formats.
  • HEIC to JPG Converter: Converts HEIC/HEIF files from iOS devices to JPG format.
  • PDF Compressor: Works with PDF files of various sizes and compression levels.
  • Image Resizer: Supports JPG, PNG, WebP, GIF, and other common image formats.

We're continuously expanding our format support based on user feedback and technological advancements.

How do I report a problem or suggest a new tool?

We welcome your feedback and suggestions! To report a problem or suggest a new tool:

  • Email us at safetool.in@gmail.com
  • Include specific details about any issues you're experiencing (tool name, file type, error messages)
  • For tool suggestions, describe what functionality you'd like to see and how it would be useful

Our team reviews all feedback and uses it to improve our existing tools and prioritize new additions.

Can I use SafeTool on mobile devices?

Yes! All our tools are designed to be fully responsive and work on mobile devices including smartphones and tablets. The interface automatically adjusts to your screen size for optimal usability. You can upload files from your mobile device's storage, convert them, and download the results just as you would on a desktop computer.

Do you offer bulk conversions?

Yes, most of our tools support processing multiple files at once. Simply select or drag multiple files when uploading, and our system will process them sequentially. Each converted file will be available for individual download, or in some tools, as a combined ZIP archive.

Note that bulk conversions are subject to the same per-file size limits as single conversions, and very large batches may take longer to process.

How can I support SafeTool?

There are several ways you can support us:

  • Share our tools with friends and colleagues who might find them useful
  • Provide feedback to help us improve
  • Temporarily disable ad blockers when using our site (ads help keep our services free)
  • Suggest new tools you'd like to see added to our collection

Your support helps us continue providing free, high-quality tools to everyone.